1. Privacy Statement
2. KBS+P's Commitment: Adhering to the 10 Privacy Principles
This Website meets our obligations with respect to the collection, use and/or disclosure of personal information by KBS+P adhering to the 10 privacy principles set out in PIPEDA as further described below:
Principle 1- Accountability
- information is restricted to the listed administrative contact and protected via appropriate hardware and software;
- The Information Officer in all matters related to compliance with this PIPEDA can be contacted at:
- Our staff is aware of our policies and practices regarding personal information.
Principle 2- Identifying purposes
We have identified the purposes for which we collect personal information as reflected above. We require the consent of the individuals providing the personal information prior to using their personal information for any purpose other than that for which it was originally collected.
Principle 3- Consent
We are committed to ensuring that you are aware of how your personal information is used and that you have consented to provide this information. Where required by law we may disclose personal information without your knowledge and consent.
Principle 4- Limiting collection
Principle 5 - Limiting use, disclosure and retention
We do not use and/or disclose your personal information for purposes other than those for which it was collected, unless we have first obtained your consent. We retain your personal information for only as long as is necessary to fulfill the identified purpose.
Principle 6- Accuracy
We are committed to maintaining accurate, complete, and up-to-date personal information about you, as is necessary for the purpose for which it is to be used. If any of your information changes, please inform us so that we can make any necessary changes or use our website forms to update the information.
Principle 7- Safeguards
We are committed to ensuring that your personal information is secure. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, technological and organizational measures to safeguard and secure the information we collect.
Principle 8- Openness
Principle 9- Individual access
You may request in writing, subject to certain exceptions, access to your personal information held by us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access.
Principle 10- Challenging compliance
If you wish to make a formal complaint about our privacy practices, you may make it in writing to our Information Officer. We are committed to resolving disputes in a timely manner. We will investigate your complaint and respond via email, fax or telephone.
3. Consent – Collection, Use and Disclosure of Personal Information
KBS+P collects personal information by lawful and fair means and only collects information which is required for a specific purpose. In all cases we will ask you to provide express consent if we collect, use or disclose your personal information.
4. Type of Information we may collect
KBS+P may ask you to provide, or KBS+P may obtain from affiliates or third party service providers, personal information about you to allow us to communicate with you. Personal information is defined as any information concerning the personal or material circumstances of an identified or identifiable individual subject to the qualifications set out in PIPEDA. An identifiable person is one who can be identified, directly or indirectly by reference to a Social Insurance Number and/or Identification Number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity. Personal Information may include, but is not limited to, your name, birth date, mailing address, email address, Social Insurance Number and/or Identification Number, telephone number, personal story, personal images, and videos.
5. Internet Users – Cookies, Internet Protocol (IP) Addresses
On the Website, we monitor traffic patterns, site usage and related site information which is gathered in our computer system log files. We use this information to administer the Website and learn, for example, which areas of the Website are most popular and which may have performance problems. This information does not include any personal information.
Cookies - The web pages on the Website use "cookies" which are small text files that may be used, for example, to collect information about the Website activity. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. This helps us to analyze data about the web page traffic and improve the Website to tailor it to users' needs. This information is shared with our staff and personnel and our service providers who assist us with our marketing efforts and business activities. Most web browsers automatically accept cookies. Depending on the browser, you may be allowed to remove or block cookies or set up notification if you receive a cookie.
Internet Protocol (IP) Address - An Internet Protocol (IP) Address is associated with your computer's connection to the internet. KBS+P may use your IP address to help diagnose problems with KBS+P’s server, to administer the Website and to maintain contact with you as you navigate through the Website. Your computer's IP address also may be used to provide you with information based upon your navigation through the Website. KBS+P does not link IP addresses to any Personal Information.
6. Our use of your information
We may use your personal information for any of the following purposes:
- • To provide clients with access and information on our products and services
- • To help us respond and understand clients’ and prospective customers' needs and desires and to offer products and services to meet those needs and desires
- • To distribute marketing materials and carry out promotional programs
- • To respond to inquiries of visitors on the Website
- • To meet legal requirements
We reserve the right to use, disclose, sell, trade or rent aggregated data, provided that the data is not linked to any identified or identifiable individual.
7. Marketing Promotions and Advertising
8. Sharing of Personal Information
We endeavor to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our control. These measures include safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use and modification. We maintain physical, electronic and procedural safeguards as we deem appropriate to protect your personal information.
Currently, our Website utilizes a variety of different security measures designed to protect Personal Information by users both inside and outside our business, including the use of various encryption mechanisms, password protection, and other security measures to help prevent unauthorized access to your personal information. This helps maintain the confidentiality, privacy, and integrity of your transactions, and helps to protect your confidential information – such as, but not limited to, credit card numbers, online forms, and financial data from loss, misuse, interception and hacking.
10. Storage, Retention and Accuracy of Personal Information
KBS+P will use reasonable efforts to keep your personal information up to date and accurate and will, upon your request, update our records with current information or have personal information removed from our databases.
KBS+P will retain such personal information for the period as is reasonably required to complete its dealings with you or as otherwise required by law. KBS+P will take all reasonable precautions to ensure your personal information is kept safe from loss, or unauthorized access, modification or disclosure. If you request that we not retain any of your personal information or any personal information of any individual you are a guardian of, we will use reasonable efforts to promptly delete such information from our servers and databases thereon.
We may store your personal information in databases located in the United States of America or other jurisdictions outside of Canada. Additionally, some of the service providers may reside in the United States of America or other jurisdictions outside of Canada and will be subject to the laws of the local jurisdiction. Accordingly, personal information collected and held by us in respect of the Website may, in certain circumstances, be accessed by foreign governments, courts or law enforcement or regulatory agencies.
11. Access, Control and Update Information About You
12. Contact Information
You may contact the Information Officer to access, correct or delete your personal information. If necessary, the Information Officer will contact another employee to assist in completing your requested task. If you have any questions or complaints, please contact us by e-mail to our Information Officer at email@example.com or write to us at our principal address at:
Vice President, Director of Production
2 Bloor Street East, 26th Floor
Toronto, Ontario, Canada M4W 3J4
Facsimile: 416 260 7100
KBS+P may deny access where it is prohibitively costly to provide the information, or if it contains information to other identifiable individuals, or where it cannot be disclosed for legal, security or commercially proprietary reasons. We will advise you of the reason where such access is denied.
13. Links to Third Party Websites
14. Social Media
KBS+P, uses a variety of new technologies and social media options to communicate and interact with consumers. These sites and applications include popular social networking and media sites, open source software communities and more. To better engage the public in ongoing dialog, KBS+P uses several third-party platforms including, but not limited to, Facebook, and Twitter. Third-party websites and applications (TPWA) are web-based technologies that are not exclusively operated or controlled by KBS+P or its affiliates. When interacting with our presence on those websites, you may reveal certain personal information to us, our affiliates or to third parties. We will not use, share, or retain your personal information without your express and voluntary consent.
At this time, KBS+P has two Social Media Accounts, Facebook.com/kbspcanada and Twitter.com/kbsp_agency.
16. Terms of Website Use